Where to from Here?
New Zealand Open Source Society
New Zealand Linux Users Group
Auckland Linux Users Group
Wellington Linux Users Group
Auckland Operational Support Unit
NZ Association of Radio Transmitters
Wellington VHF Group
Papakura Radio Club
New Zealand Network Operators Group
Undernet IRC Network
Recent blog posts
There are currently 0 users and 0 guests online.
NZ Couriers: the courier company to avoid. Friggin Awful.
So... it's been a while since I blogged - and i'll detail more on that elsewhere - but I felt singularly inspired after a story my wife told me tonight, about NZ Couriers. Again.
She arrived home yesterday afternoon shortly after 4pm to find some courier-delivered packages on the doorstep.
So Liz hits up the NZ Couriers website and does a track-trace on the delivery ID - to discover that it was signed for at 2.25pm - when she wasn't home!! (I know this as she was in the CBD with me... !)
Seriously, what the hell?
So... Delivery guy forges the addressee's signature and just leaves it on the doorstep. Today Liz gets a response from NZ Couriers to say that this is "industry standard practisr". Err... Wut?
Not the first time we've had problems with NZ Couriers, to be honest. Late last year Liz ordered an item from a company based in Penrose and was to have it couriered to to our home in Birkdale. The company tried to tell us that if we wanted delivery during the month of December we'd be best to pick it up from their depot (in Mt Wellington). (For those who aren't aware, Mt Wellington and Penrose are immediately adjacent, on the wrong side of the Harbour Bridge from Birkdale!) Track-and-tracing of the item at the time showed that it never got beyond being picked up by the courier. Then they couldn't find it. Then after much nagging on our part, the courier finally found it and delivered it... but had to get his teenage daughter to come to our door as he couldn't face up to us!!
Time after time we've had problems with NZ Couriers. A brief websearch shows plenty of interesting results - such as this - where lotsa folks have had similar experiences. I've previously searched Twitter for references to them - almost all negative - however the company doesn't seem to have engaged on Twitter at all, more fool them.
My strong advice? Choose another courier company. Or, in all seriousness, you're not going to get my business. They're just too unreliable.